How Writing 1 Email Newsletter Drives 20-50 Additional Patient Visits Per Month For This Local Chiropractor
Over the last several years I've worked with small business owners all over the world. In that time, I've not only helped them grow using the power and reach of the internet, but I've also gotten a chance to learn a thing or two from some of the best out there.
If you pay attention to online marketing techniques and methods as much as I do, you start running into some really smart ways to drive more business every month.
Today I wanted to share a story that I heard about a few week ago. It's all about how a Chiropractor gets anywhere from 20-50 additional folks walking through his front doors and spending money on services (and how he does it every single month).
The Funny Part is how what he's doing is so simple but yet so effective.
I met Dr. Ben Adkins a few years back and he just recently told me the story of how he accidentally stumbled onto something he calls his "1 Email per Month Model" that worked so well for him (and has ended up working extremely well for everyone he's taught it to). Today, I'm going to walk you through his exact model so you can use it in your business. Trust me when I say that this is worth implementing in your business, even if you're not a Chiropractor.
The Story behind How Dr. Ben discovered the "1 email per month" model.
Dr. Ben tells me that he first stumbled onto his email method when he was first starting out in practice and was actually sending out Physical Letters in the mail.
I'll Let Him Tell You About it in His Own Words:
"It was funny. The first few years as a Chiropractor I would write a short letter and send it out to all my patients via physical mail. We did this once a month and, as we grew, it got really expensive. Between the paper, envelopes, and stamps, it got to be something that would cost us quite a bit of money."
"We kept doing it with old fashioned mail because, even though it was expensive, it always worked and it accounted for a lot of patient visits and new
business each month. That said, I am always looking for ways to cut costs. And then, it just hit me like a bolt of lightning one day. I needed to kill the physical mailers and just start emailing my monthly newsletters to my patients."
"I didn't know if it would translate to email but I thought we would give it a shot. We sent out our first email and within a few minutes of hitting the send button, the phone rang. It was a patient of ours that hadn't been in for a while but had gotten our newsletter and decided it was time to come back in for an adjustment."
"During the next few days we kept getting calls like this. The person would say that they had "just been thinking they needed to come back in" and then our email reminded them that they needed to call and book an appointment."
Dr. Ben told me that this ended up accounting for an additional 34 patient visits that month and it averages between 20-50 patient visits every month that they send the newsletter out. He went on to tell me that it was so effective in his practice that he had to hire someone to help him write everything because he had gotten so busy from all the new patient visits.
The Psychology of Why The Model Works.
The super weird thing about the email newsletters that Dr. Ben sends out is that they never offer discounts or promotions and they rarely talk about Chiropractic stuff that you'll see most offices talk about all the time.
Dr. Ben told me that the secret to his emails was that the people he sent them out to were actually interested in the content. He always wrote about things that we relevant to the Season or month of the year and made sure that each topic positioned him as the expert in his field, without positioning him as boring and not worth reading.
The reason the email newsletters draw people back into the business is because they serve as a sneaky excuse to remind folks that you still exist and that they love your business.
The list of people that you send these emails out to are already customers and they are already fans of what you're doing in your business. All you need to do is send them a subtle and entertaining reminder that you're still there and that you are open for business.
I don't care how cool your business is, people don't spend much time thinking about you as they battle their daily battles. The email newsletter is a cool little way to remind folks that you're around and that they should come back (without coming right out and telling them to come back in or offering a discount for your product or services).
How to Write and Send out the same kind of 300-500 Word Newsletter that Dr. Adkins uses to Drive Business Each Month.
The trick to writing great email newsletters that your customers/leads will open and take action on is to make sure that what you're putting inside of the email is something that your audience actually wants to read.
There are 2 big mistakes that people make when sending out email newsletters to their customers and both of them can drastically affect your results.
An Example of the Kind of Email Newsletter that Works:
The above email newsletter works because:
When you build out content like this, people will open it and immediately have a "good feeling" about the person who sent it (who they already like because they are existing customers). This leads to them wanting to come back in and do business with you.
How to get the Same Kind of Results without having to wrestle with the tech or write any of the Content for your Email Newsletters.
You might be like a lot of my clients that I write monthly newsletters for. You're a savvy Chiropractor that realizes how profitable it is to send out a monthly newsletter every single month, but you don't have the time and/or desire to do it yourself.
If you'd like to have us do everything for you, just email me or call me directly at 1(877) 500-5787 to get started ASAP. We can do everything for you for as little as $99.95 a month and help you get the same kind of benefits that sending out a monthly newsletter has gotten our other clients.
About the Author:
CinchLocal was founded in 2013 by veteran entrepreneur and SEO expert Cary Byrd.
After founding eDrugSearch.com in 2007, Cary grew his website using Online Marketing and then went on to help other local businesses do the same with his Agency.
Cary started CinchLocal to help local business owners market their business online, so that they can focus on doing what they love.
The founder of CinchLocal, is a seasoned entrepreneur that has over 18 years of experience in search engine optimization and online marketing.